Blog

The Operational Impact of Too Many Browser Tabs Open

Take a quick look at your screen. How many browser tabs do you have open right now?

If you’re like most people, you probably have more browser tabs open than you’d like to admit. …

Windows 11 Is Getting Better: What You Should Know

When Microsoft first launched Windows 11, our team helped many clients upgrade, configure, and get comfortable with the new system. In a recent blog post, Microsoft announced a new …

What Vermont Small Businesses Can Learn from CSWD’s Phishing Scam

Vermont small businesses were recently reminded just how sophisticated cybercriminals have become. The Chittenden Solid Waste District (CSWD) reported losing $3 million in a …

The Domino Effect of Password Reuse

Passwords are the primary way we protect our online accounts, but they’re also one of the most common causes of security breaches. One of the biggest risks facing businesses and …

The Hidden Threat of Shadow AI

Have you ever heard of Shadow AI? If you’re a business owner and this doesn’t ring a bell, it’s important to keep reading.

Shadow AI is the unsanctioned usage of AI in businesses …

Why Multi-Factor Authentication (MFA) Is No Longer Enough

For years, multi-factor authentication (MFA) has been an important security upgrade for businesses. Instead of relying on just a password, MFA adds a second step that usually …

Computer and Server Prices Doubling in 2026?

Chip shortages have come and gone over the past few years, usually tied to shipping delays or temporary manufacturing issues. However, what we’re seeing now with the 2026 memory …

Why Restarting Your Computer Actually Fixes Issues (Your IT Isn't Just Being Lazy)

If you’ve ever called your IT support and been told, “Have you tried restarting it?” you’re not alone. Your IT provider isn’t just saying this to buy time. Restarting your computer …

The Most Common IT Issues We See in the New Year (and How to Avoid Them)

The start of a new year can bring changes for your business: new goals, new hires, new technology, and new challenges. As exciting as it is, it’s also a time when hidden IT issues …

The Future of IT Support

As we look ahead to 2026, the structure of IT support will likely shift. The next few years promise both big opportunities and significant challenges in the IT community. Here are …

If Your Employees Worked for Me, I Would Fire Them

I regularly meet with prospects whose poor cybersecurity scares me to death.

It can be tough to communicate cyber risks to a non-technical person. I get that.

Recently, I realized …

5 Signs It's Time to Call Professional IT Support

In today’s business world, technology isn’t just a tool. It’s the backbone of your operations. But when your IT systems start to slow down your team instead of helping them, it …